See & manage orders and addresses

Rachael Page
Oct 10th, 2024
Listen

Many customers are asking to check their orders and delivery addresses, so we've just launched the feature to be able to do things like

Check your order(s)

Check your delivery address on any order

Add, edit, update or delete an address

To do get into your orders area:

1. Go to terralistens.com


2. Go to 'My Terra > Register /Login'


3. If you don't already have a password for your TerraListens account, you can create one by 'Activating' your account (see red circle below)


4. If you do have a password, Login, and you can optionally reset your password on the login screen too


5. You'll land on the account page, scroll down to where you see 'Click here to manage your orders'


6. The site asks you to login again (We'll make this smoother in future)


7. After login you can see a list of orders and your addresses and manage those as you wish

If you have any questions or need help, contact support at 'My Terra > Support' where you can search knowledge base articles and also scroll to the bottom to create a support ticket.

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